Web design agency · London

Websites built to be found, and built to convert.

A website has two jobs: to be found, and to turn a visit into an enquiry or a sale. We design and build for both.

Our sites are fast, accessible and structured for search from the first line of code. We also build the tools behind a business, from booking flows to full custom platforms.

What is included

  • (01)

    Website design

    Design led by your brand and by what visitors need to do, not by a template.
  • (02)

    Development

    Hand-built front ends and modern frameworks, with performance and accessibility treated as requirements.
  • (03)

    E-commerce

    Shopify and WooCommerce stores, set up to sell and to be measured.
  • (04)

    Web apps and platforms

    Custom software for regulated and operational businesses, including signing, booking and tracking tools.
  • (05)

    SEO foundations

    Site structure, metadata, schema and speed built in, so the site ranks as well as it looks.
  • (06)

    Hosting and care

    Hosting, updates, monitoring and ongoing improvements after launch.

How we work

  1. (01)

    Scope

    Goals, audience, pages and functionality agreed up front.
  2. (02)

    Design

    Key pages designed and reviewed with you before anything is built.
  3. (03)

    Build

    Development, content, testing and search set-up.
  4. (04)

    Launch and improve

    A careful launch, then changes based on how people actually use the site.

Selected work

Riva Corporation

Their own work, front and centre.

Role
Web
Sector
Facilities management

Brief

Riva Corporation manages and maintains buildings for schools, care homes, councils, landlords and businesses. They needed a website that showed the standard of their work plainly.

Approach

We designed and built a single-page site led by photography of their own completed projects, with a short route from first look to enquiry.

Outcome

A one-page website built around Riva’s own project photography.

The Riva Corporation website home page on a desktop screen

Berkeley Hair Clinic

A clinic people can find.

Role
Growth partner
Sector
Hair restoration clinic

Brief

Berkeley Hair Clinic is a surgeon-led hair restoration clinic on Harley Street. They needed a website as considered as the clinic itself, and one that people searching for treatment could actually find.

Approach

We rebuilt the site around how patients research a procedure, and designed and built an app alongside it. Since then we have stayed on as the clinic’s growth partner, with the same team planning each channel together.

Outcome

A new website, an app and an ongoing growth partnership, delivered by one team with one point of contact.

The Berkeley Hair Clinic website home page on a desktop screen

DrHair e-prescriptions

A signature you can prove.

Role
Product design and build
Sector
Online pharmacy, regulated e-commerce

Brief

Every DrHair prescription has to be signed by a prescriber before it can be dispensed. Prescribers were already signing electronically, but a basic e-signature is not enough to make an electronic prescription legally valid. Under the Human Medicines Regulations 2012 (Regulations 217 and 219), it has to carry an Advanced Electronic Signature.

Approach

We added an Advanced Electronic Signature layer to their existing e-sign workflow, issued through Digidentity, a qualified trust service provider. Each prescription is hashed with SHA-256, the standard the NHS now requires for prescription signatures, and carries an Advanced Electronic Signature bound to the exact document with a SHA-256 hash and an independent RFC 3161 timestamp, so changing a single character afterwards stops it validating. A separate audit trail records which user started each signing, and the system resumes cleanly if anything fails part-way.

Outcome

33,552 prescriptions processed and 31,069 signed, with none re-keyed by hand. The pharmacy receives every prescription signed, timestamped and already verified, in the same format each time.

Read the full case study

Result card: 31,069 prescriptions signed, 33,552 processed, 2,483 in queue, none re-keyed by hand. Signed, timestamped, delivered.

Web design questions

  • Which platforms do you build on?

    It depends on the job. We build hand-coded sites, Next.js applications, Shopify and WooCommerce stores, and we will recommend whichever suits how you work.

  • How long does a new website take?

    A focused marketing site typically takes six to ten weeks. Larger builds and custom platforms take longer and are planned in stages.

  • Will the site be set up for SEO?

    Yes. Structure, speed, metadata and structured data are part of the build, not an extra.

  • Can you take over an existing site?

    Yes. We regularly audit, fix and improve sites built elsewhere before deciding whether a rebuild is needed.

New enquiries · Email or DM

Tell us what you are building.

Or send a DM to @vsualagency on Instagram.